Knowledge Assistants
Provide employees with instant access to trusted organisational knowledge through natural, conversational interactions.
AI by the numbers
Helping organisations unlock productivity through intelligent assistance.
Internal copilots are transforming the way employees access information, complete tasks and collaborate across organisations. Explore the trends shaping AI-powered productivity and the future of intelligent workplaces.
Facts
Insights
Knowledge Discovery
Workforce Productivity
AI Adoption
70%
of employees say they spend too much time searching for information.
Internal AI copilots connect knowledge across documents, systems and business applications, helping employees find answers instantly and reduce time spent searching.
60%
of leaders expect generative AI to fundamentally change productivity.
AI copilots automate repetitive tasks, streamline workflows and allow employees to focus on higher-value work.
75%
of knowledge workers already use AI in some capacity.
As AI becomes embedded in everyday work, organisations are deploying secure internal copilots to provide trusted access to business knowledge and accelerate decision-making.
Sources: McKinsey State of AI; Microsoft Work Trend Index; Gartner Digital Workplace Research.
Our capabilities
Helping every employee work smarter with AI.
Internal copilots provide employees with secure, conversational access to organisational knowledge, business systems and operational workflows. We design enterprise-ready AI assistants that improve productivity, reduce manual effort and empower teams to make better decisions every day.
Document Intelligence
Connect AI to policies, procedures, manuals and internal documentation, making critical information instantly searchable and accessible.
Business System Integrations
Integrate copilots with CRMs, intranets, document repositories and enterprise applications to create connected workplace experiences.
Employee Self-Service
Enable staff to quickly find answers, complete routine tasks and resolve common enquiries without relying on internal support teams.
Workflow Assistance
Support day-to-day operations by helping employees complete tasks, generate content and navigate complex business processes more efficiently.
Role-Based AI Experiences
Deliver tailored AI experiences that surface relevant knowledge, recommendations and tools based on each employee’s role and responsibilities.
Secure Knowledge Access
Ensure AI respects existing permissions and governance policies so employees only access information they are authorised to view.
Continuous Learning & Optimisation
Continuously refine copilot performance using user feedback, analytics and evolving organisational knowledge.
Our approach
Designing AI copilots that become part of everyday work.
Successful internal copilots require more than connecting AI to documents. We combine knowledge architecture, secure integration and user-centred design to create intelligent assistants that deliver trusted information and meaningful productivity improvements across your organisation.
Discover
Understand your teams, information landscape and operational challenges to identify where AI can deliver the greatest value.
Define
Identify high-value use cases, trusted knowledge sources and governance requirements that will shape the copilot experience.
Design
Create intuitive conversational experiences, workflows and integrations that align with the way your employees already work.
Deploy
Implement secure AI copilots across your technology environment while respecting existing permissions, policies and security controls.
Evolve
Continuously improve knowledge quality, AI performance and user experience as organisational needs and business priorities change.
FAQs
Frequently asked questions
Answers to common questions about our web capability, process, platforms, and support.
An AI assistant designed to help employees access information and complete tasks more efficiently.